The Leader in Sustainable Quality

We help companies develop a true culture of quality, creating a highly engaged workforce that drives business excellence.

What makes Diele Consulting different?

1.We start by understanding your culture.  Is it ready for change?  Will the change last?
2.Before we offer you a solution, we want to fully analyze your problem. 
3.There are a wide array of tools & methods. We want to thoroughly understand your situation before prescribing a solution that is right for you.
4.We will meet you where you are, to help you get where you want to be.

Productivity Improvement
Most employees want to be productive, but too often the organization gets in their way.
Low Productivity Indicators

• Increased Turnover/Absenteeism
• Team Dysfunction
• Lack of Trust
• Lack of Vision/Direction
• Missed Deadlines
• Mistakes/Errors/Defects
• Inefficiencies
• Customer Complaints

Factors that can impact productivity include:

• Leadership and Direction
• Company Culture
• Quality Strategy
• Process Excellence
• Resource Planning
• People Development

Test Strategy Assessment
Test Process Assess (individual products)

• Test Levels, Plans, Schedules, Methods, Metrics

Cross Product Review

• Schedule Alignments ((major/minor/support releases)
• Staffing Plans

Recommendations & Proposal Development

Performance Excellence
• Performance Excellence (PE) is ultimately about continuous improvement.
• Built on the intersection of leadership, culture, and quality. 
    Leadership + Culture + Quality = Performance Excellence
• We provide the concepts and understanding for developing a continuous improvement mindset.

What is Sustainable Quality?
Where most improvement efforts fail is that they do not have the culture in place to sustain the changes.
 
“Sustainable” quality improvement only comes when:

• Employees feel good about what they are doing and feel good about who they work for 
• Leadership values each employee 
• There is a sense of belonging and pride in the company and its  products/services
• Fear is driven out, barriers are broken down, and employees are  provided the vision, tools & support that “inspires” them to do their best

​This culture is fundamental to any sustainable change