Writing
Essays on leadership.
Hard-won lessons from 35 years in tech — on the transition from expert to leader, building cultures that last, and the things nobody teaches you when you get promoted.
Published Elsewhere
IndustryWeek
"To Fix Quality, You Must First Fix Culture"
Quality isn't a department — it's what happens when your culture is healthy. Sustainable improvement is impossible without addressing what's underneath.
ASQQuality
Progress
Progress
"Metamorphosis of a Manager"
The shift from command-and-control oversight to coaching-oriented leadership. What it really takes to evolve from manager to leader.